Frequently Asked Questions

Please read our FAQ before sending us a message.

Zoe Alexander ships worldwide with DHL. For a guide to costs click on our link below:-


Zoe Alexander accepts PayPal and the following credit and debit cards:-

  • VISA
  • UKDM
  • JCB
  • VPAY

Orders are processed in 24-72 hours then dispatched by DHL with delivery in 2-5 working days depending on destination country.

Zoe Alexander uses the PayPal Pro Payment Gateway which is a secure payment gateway provider.

We do not store any of your payment details on our site.

Your order is usually processed within 24 hours of payment.

We will try to contact you directly to check you are happy with the sizes you have chosen.

Your order is delivered by DHL internationally. Delivery is tracked by Airwaybill number and signed for in all countries.

Zoe Alexander prints a DHL invoice with every order that accompanies your shipment itemising your order.

Send us an email

Please send any inquiries to:-

We will always endeavour to answer your inquiries within 24 hours.

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